Warranty Registration Form
Please complete the form below to register your warranty.
Please ensure that you have read the Warranty Terms & Conditions before registering. If you have any questions, or require any help, please contact us.
What Our Customers Say
Great service from Darius. Thankyou for promptly responding to my emails to help me diagnose and fix the problems I’ve had with my machine.
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John L.
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John L.
Great service from Darius. Thankyou for promptly responding to my emails to help me diagnose and fix the problems I’ve had with my machine.
Brilliant customer service relating to my BSF-15 stump grinder, a phone call with Darius was very useful and the numerous questions I had were answered straight away. It is reassuring to know there are knowledge and approachable staff willing to help!
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Mr A.
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Mr A.
Brilliant customer service relating to my BSF-15 stump grinder, a phone call with Darius was very useful and the numerous questions I had were answered straight away. It is reassuring to know there are knowledge and approachable staff willing to help!
Really nice helpful people. Based in the UK and know what they are doing. Whats not to like? Thanks again
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Meldelkel
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Meldelkel
Really nice helpful people. Based in the UK and know what they are doing. Whats not to like? Thanks again
Very competitive prices, good range of items in stock. Extremely helpful and knowledgeable staff with ready advice.I have been more than happy with all my purchases and have found them all to be of a high quality.
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Ricki E.
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Ricki E.
Very competitive prices, good range of items in stock. Extremely helpful and knowledgeable staff with ready advice.I have been more than happy with all my purchases and have found them all to be of a high quality.
Got a compacting plate to level of some block paving from Lumag. Found the staff to be friendly and well informed about the equipment which did the job perfectly. Would definitely recommend this Comoany.
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Gordon H.
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Gordon H.
Got a compacting plate to level of some block paving from Lumag. Found the staff to be friendly and well informed about the equipment which did the job perfectly. Would definitely recommend this Comoany.
Lovely local company... friendly and knowledgable staff.
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Patrick K.
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Patrick K.
Lovely local company... friendly and knowledgable staff.
Great service, product and prices. Attentive and knowledgeable. They stock an excellent range of equipment for large gardens and small-holdings, so ideal for home-owners and contractors. In my experience definitely better than going to the likes of Radmore & Tucker and others who stock big names but just shift boxes. Neil and his small team at Hatherleigh, offer excellent, well-priced, effective kit and customer service. Genuinely interested in what you're doing. I bought a 4 stroke brushcutter. They set it up for me, fuel and oil, and were on hand to demo start and run. Manual, warranty and I rest assured that they're happy to help anytime if I have a problem with the machine and service it. Well done. A bit off the beaten track but worth it.
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Ken M.
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Ken M.
Great service, product and prices. Attentive and knowledgeable. They stock an excellent range of equipment for large gardens and small-holdings, so ideal for home-owners and contractors. In my experience definitely better than going to the likes of Radmore & Tucker and others who stock big names but just shift boxes. Neil and his small team at Hatherleigh, offer excellent, well-priced, effective kit and customer service. Genuinely interested in what you're doing. I bought a 4 stroke brushcutter. They set it up for me, fuel and oil, and were on hand to demo start and run. Manual, warranty and I rest assured that they're happy to help anytime if I have a problem with the machine and service it. Well done. A bit off the beaten track but worth it.
Had one of there compactors to help with the drive, excellent would not have been able to do this without the equipment. I would recommend this to anyone who is thinking of improving their driveway and anything else that would need a compactor, l have been thinking about the rest of the garden and would definitely use this again and the company.
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Susan H.
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Susan H.
Had one of there compactors to help with the drive, excellent would not have been able to do this without the equipment. I would recommend this to anyone who is thinking of improving their driveway and anything else that would need a compactor, l have been thinking about the rest of the garden and would definitely use this again and the company.
Love my new wood chipper, great customer service and after care from Lumag. Would definitely recommend.
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Richard B.
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Richard B.
Love my new wood chipper, great customer service and after care from Lumag. Would definitely recommend.
Very friendly service and very professional. Definitely recommend
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Sophie H.
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Sophie H.
Very friendly service and very professional. Definitely recommend
Brilliant family run company always helpful and friendly
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Alice M.
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Alice M.
Brilliant family run company always helpful and friendly
Very friendly and knowledgeable staff
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ian g.
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ian g.
Very friendly and knowledgeable staff
Online chat was quick and fully answered my query.
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Roberta S.
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Roberta S.
Online chat was quick and fully answered my query.
Great service from Neil at Lumag. Very helpful when we bought our wood chipper, and minor issue a year on, that various repair shops said was a big problem that they could not fix, was resolved super fast by Neil by troubleshooting over the phone and was not really an issue at all. So pleased we went back to ask Lumag direct. Thoroughly recommend Lumag and Neil.
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Sophie E.
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Sophie E.
Great service from Neil at Lumag. Very helpful when we bought our wood chipper, and minor issue a year on, that various repair shops said was a big problem that they could not fix, was resolved super fast by Neil by troubleshooting over the phone and was not really an issue at all. So pleased we went back to ask Lumag direct. Thoroughly recommend Lumag and Neil.
To start with a very easy pleasant and efficient transaction with a helpful team. The powered barrow itself is excellent, robust and capable. It arrived well packaged and assembled bar the bucket which took about 30 seconds to attach. Quick read of the instructions, pre start checks, fuelled up and ready for action within 10 minutes of arrival.
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haydn f.
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haydn f.
To start with a very easy pleasant and efficient transaction with a helpful team. The powered barrow itself is excellent, robust and capable. It arrived well packaged and assembled bar the bucket which took about 30 seconds to attach. Quick read of the instructions, pre start checks, fuelled up and ready for action within 10 minutes of arrival.
Great service from Neil at Lumag. Very helpful when we bought our wood chipper, and minor issue a year on, that various repair shops said was a big problem that they could not fix, was resolved super fast by Neil by troubleshooting over the phone and was not really an issue at all. So pleased we went back to ask Lumag direct. Thoroughly recommend Lumag and Neil.
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Sara s.
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Sara s.
Great service from Neil at Lumag. Very helpful when we bought our wood chipper, and minor issue a year on, that various repair shops said was a big problem that they could not fix, was resolved super fast by Neil by troubleshooting over the phone and was not really an issue at all. So pleased we went back to ask Lumag direct. Thoroughly recommend Lumag and Neil.
Recently purchased a wacker and a Tracked wheel Barrow, Great service! And really impressed with the quality of the machines. ?
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Dave D.
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Dave D.
Recently purchased a wacker and a Tracked wheel Barrow, Great service! And really impressed with the quality of the machines. ?
Great log splitter and thanks for the after sales advise!
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Chris G.
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Chris G.
Great log splitter and thanks for the after sales advise!
Fast delivery, excellent support. Very Happy.
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Nigel C.
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Nigel C.
Fast delivery, excellent support. Very Happy.
Excellent service, great quality machinery. Would definitely deal with them again!
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Callum E.
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Callum E.
Excellent service, great quality machinery. Would definitely deal with them again!