Warranty

Lumag extended warranty:

In addition to your statutory rights Lumags UK and IRE importer NDM Distribution LTD offer additional warranty support on your product.

2 Years

Mini dumpers with “MD” Prefix petrol and electric powered, all products in the GAMUL range, stump grinders and trenchers, log saws and firewood processors, Mowers and other small garden and construction machines not listed below.

3 Years

Dumpers with VH prefix, stump grinders, petrol generators.

5 Years

Lumag log splitters, Lumag Petrol compactor plates, Lumag woodchippers.

What is covered

In the case of manufacturing faults, material faults, and failures which have occurred during the warranty period, Lumag agrees to repair the fault.

Any faults or damage caused by misuse, abuse neglect, improper handling/storage, or general wear are not covered under warranty.

The warranty will not cover machine faults caused by improper, insufficient or dirty Fuels or oils.

Lumag’s warranty does not cover wearing parts such as belts, clutches, cables, tyres, electrical components or soil-engaging parts (This list of wearing pieces is not exhaustive and we may deem other elements to be wearing parts) The adjustment of belts, clutches, and cables is also a non-warrantable repair.

Lumag will not be liable for any “downtime” on a non-functioning machine. We cannot offer a loan of machinery or compensation for downtime.

Transport of the goods to and from Lumag Distribution and associated costs are the responsibility of the product owner.

Any replacement spare parts are covered by a 90-day replacement part-only warranty. Therefore, no fitting costs will be covered outside of the warranty period.

This warranty is offered by Lumag to the end user directly and cannot be claimed through Lumag dealers.

These warranties are for private users only.

To be valid

To be valid the machine must be serviced and maintained as per the Servicing and Maintenance Schedule, using genuine Lumag parts and consumables. Servicing must be professionally done by a Lumag dealer or professional machinery service company. Invoices for your services will be needed in the event of some warranty claims.

Registering the Warranty

You need to register the warranty on the Lumag website within 30 days of purchase.

Warranty Registration Form

Making a Warranty Claim

Please fill out the form below.

Repair request form for retail customer

Transferability

The warranty is non-transferable.