Inspection / Repair request form

Please complete the form below to make a warranty claim. This form is for use by retail customers only.

Please ensure that you have read the Warranty Terms & Conditions before making your claim. If you have any questions, or require any help, please contact us.

    Please upload a photo or pdf of your proof of purchase:

    Please upload a photo of the Serial Number plate on your machine:

    Please upload a photo as evidence of the problem:

    Details of where the product is currently located:

    Do you need Lumag to collect the machine for repair?*

    *The machine will need to be suitably packaged for safe cost-effective transport.